Telehealth Psychology Services

Logic Lounge Psychology provides Telehealth psychological services to individuals or couples. We have a number of Psychologists throughout our various clinic locations that are able to provide telehealth treatment.

What is Telehealth?

Telehealth refers to a video conference consultation involving communication between you and your clinician using both a video and audio connection.

Bulk-billed services due to COVID-19:

  1. There will be no cost if you qualify for Bulk-billed services 
  2. If you do not qualify for the above, we will charge $60,15 per session (for 30 mins) or $86.15 per session (for 50mins). If you have private health insurance your insurance policy may cover these services. Select Book Online to select the appropriate option. Note: If you access the telehealth consultation/s using your personal technology (e.g., smart phone, laptop or iPad) you will also be responsible for your own internet data and/or phone charges.

How many treatment sessions can be accessed?

If you are eligible for telehealth psychological services, you can receive up to 10 telehealth sessions with a mental health professional per calendar year

What equipment do you need to access the service?

You will need access to a quiet, private space; a device, i.e. smartphone, laptop, iPad, computer, with a camera, microphone and speakers; and a reliable broadband internet connection. If you don’t have the necessary equipment it may be possible to access telehealth equipment through your GP or local community centre.

Is a telehealth consultation as effective as a face-to-face consultation?

Psychological treatment provided using videoconferencing technology has been found to be as effective as a face-to-face appointment for a variety of mental health problems. Your GP and mental health provider will talk to you about whether telehealth consultations are appropriate and suitable for you.

I am already travelling a long distance to see a mental health provider (face-to-face) under Medicare. Can I transfer to a telehealth service with them?

If you are currently receiving face-to-face psychological treatment under Medicare, you may be eligible for telehealth services. Speak with us about the availability of these services.

Delivery of Services

  • Book online. We use Zoom for these sessions, there is no need to install anything to enable this. We will send you an invitation by phone, IM or email (depending on what you nominate at the time of booking) at the start of the session and all you need to do is follow the links to join automatically. You won’t need an account with Zoom for this.

You can call us on 0416 254 189 to discuss further and make an initial appointment.